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Your Questions Answered

1. What is Commercial Air Medical Escort?

Commercial Medical Escort is the process of care and transport of a patient from any two points in the world. Trinity Air Medical utilizes Critical Care Nurses, Paramedics and Respiratory Therapists to provide one on one specialized treatment. Our clinicians carry all the necessary instruments and medications to support patient care and all equipment is FAA approved. Examples of equipment include the following:



We also construct effective use of agreements with commercial airlines for First Class arrangements as well as quality, luxury ground transportation. Trinity Air Medical strives to provide the highest value, most efficient and cost effective medical air transport services today.

2. How do I know if I am a candidate for commercial medical escort services?

Upon contact, we will work with your Primary Care Physician to determine eligibility for commercial air travel. Each request for transport is carefully reviewed by our Nurse Case Manager, Medical Director and Operations officer. This multi-level review at Trinity of every request for transport is an industry first! Most patients who are not critical care are eligible. We utilize state of the art equipment for cardiac monitoring, oxygen delivery, IV infusions and recording of vitals. Thus every patient and their family can rest assure that proper planning and consideration has occurred. Patient safety and care is our foremost concern.

3. What are conditions that are not suitable for commercial air travel?

While every attempt is made to assist you and your air travel needs, some medical conditions are contraindicated for commercial flight. Examples include the following:

If you would like a personal review for commercial air consideration, please feel free to contact us anytime. 1(888)977-9772 or utilize the contact page on this web site.

4. What are the differences between Commercial Medical Escort and Private Air Ambulance?

A simple description of Private Air Ambulance service is a medical team of RN and Paramedic providing care on board a smaller, privately operated aircraft. Typically aircraft is a jet or turbo prop. Ground transportation is most commonly an ambulance.

It is the highest level of critical care available. However costs are very expensive, insurance coverages are limited, space is minimal and very few amenities. In our experience, private air services are not necessary for greater than 50% of patients!

Commercial Medical Escort allows us to use more travel options to aid facilitation of our patients and families needs. Our clinician provides one on one quality care and supports the travel experience. We can transport just the patient or a large number of family and friends also. We will coordinate the most appropriate ground transportation method such as a town car, limousine or shuttle bus. Our patients and clinician fly business or first class air travel. Patients can experience more luxurious travel amenities such as early boarding, ability to stand and move, drinks, food, proximity to lavatories, in-flight programming and a restful travel experience. Numbers of passengers or luggage is typically not a concern with Trinity Air Medical and Commercial Medical Escort.

5. Do you offer bedside to bedside service?

Yes, we offer bedside to bedside services. We also have the flexibility to arrange patient pick up from almost anywhere at anytime. Trinity Air Medical clinicians can begin care at your home, facility, hospital or while on vacation. If while traveling, you or a member of your family becomes sick or injured we will make arrangements for transport as effectively as possible. We take pride in keeping all parties well informed during each step of the transportation stages including a detailed exchange of information to the final receiving facility.

6. How much experience do you require for your employees and medical providers?

Trinity Air Medical requires a minimum of 3 years experience in their respective field. We are fortunate to average 5 to 7 years minimum with all of our clinicians. Nurses and Respiratory Therapists all possess Pediatrics, Emergency Department and Intensive Care time. Paramedics all have Fire Department or emergency flight Paramedic backgrounds. We recruit with high regards for competent and capable care givers.

7. What is unique about Trinity Air Medical?

Great question! Trinity Air Medical was created by experienced medical professionals who recognized a need in air medical services. Too often patients and their families were referred to expensive and unnecessary private air ambulance services when air travel was required. Personally, it was heartbreaking to see families spend tens of thousands on unnecessary services. Collectively we thought, there has to be a better way.

We hope our customer service is the difference that makes us unique. Trinity Air Medical is focused on performing Commercial Medical Escort services unlike any other provider. Our mission is to exceed our patients and their families expectations. We remain in constant contact throughout all stages of transport. Recruited clinicians who are not only experienced and skilled but also understand the importance of customer service, positive interactions and compassion.

Unlike other providers, we are not conflicted with also offering private air ambulance services. That is not our goal. Trinity Air Medical staff is driven by the passion to provide extraordinary customer service with efficient and cost effective solutions.

8. How does the overall process work?

You may contact Trinity Air Medical by utilizing the contact form or by calling toll free at 1.888.977.9772. Our Operations Officer and Nurse Case Manager will promptly work with you and the Primary Care Physician to begin the careful evaluation process. Dr. Joseph Winchell oversees the final review and selection of appropriate level of clinician. Communication with you is continued as we begin the planning phase and finance is complete. Then our professional clinicians begin their efforts for a smooth and careful transport. Our work is complete when the patient as well as any family and friends are safely transported and all parties are informed and comfortable.

9. Why is the Susan G. Komen foundation pictured on your website?

During our development and current operations, our members have experienced a personal impact of women's breast cancer and women's health concerns. It is our pleasure to offer the Susan G. Komen foundation proceeds from every transport.

10. What other foundations do you support?

In addition to the Susan G. Komen foundation, we have provided funding to the Pat Tillman foundation. Our members will continue to look for valued organizations that have impact to our families.

11. What is the Corporate Membership Program?

Trinity Air Medical can provide businesses with a unique coverage plan specific to their needs. We will work together to design and implement a comprehensive plan which covers all members of an organization that may travel throughout the year. The goal of the Corporate Membership Program is to establish a cost effective and progressive medical coverage arrangement.

Combining travel with special events, seminars, executive protection, repatriation and any other service to support your unique needs. We will help provide peace of mind for all members, ease of use for your staff personnel and progressive, non- reactionary planning. As a Corporate Membership Program partner, we value your involvement and care for your family as our own.

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