Trinity Website Privacy Policy

Last updated: September 2023

Trinity Air Medical, LLC d/b/a Trinity Medical Solutions (“Trinity”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit (the “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information we collect on our Site.
It does not apply to information collected by:
  • Us offline or through any other means, including on any other website or application operated by Trinity or any third party (including our parents, affiliates and subsidiaries); or
  • Any third party (including our parents, affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through our Site.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using our Site, you agree to the Privacy Policy.
Information We Collect About You and How We Collect It 
 We collect several types of information from and about users of our Site, including information:
  • By which you may be personally identified, such as name, postal address, email address, telephone number and any other identifier by which you may be contacted online or offline (“Personal Information”).
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect, or you provide as described in this privacy policy:
  • To our parents, subsidiaries and affiliates.
  • To contractors, service providers (including air carriers and ground transportation vendors), and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • With your consent.
We may disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trinity, our customers, or others.
How Long We Keep Data and How We Manage It 
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The retention period for specific personal data varies based on the nature of the data, the purpose of its collection, and relevant legal or regulatory obligations. After this period, your personal data will either be deleted or anonymized so that it can no longer be associated with you, unless otherwise required by law. 
Your Rights to Your Data
 You have certain rights in respect of the information that we collect about you, including:
  • The right to be informed of the ways in which we use your information.
  • The right to ask us not to process your personal data for marketing purposes.
  • The right to request access to the information that we hold about you.
  • The right to request that we correct or rectify any information that we hold about you which is out of date or incorrect.
  • The right to withdraw your consent for our use of your information, which you can do by contacting us.
  • The right to receive a copy of any information we hold about you.
  • In certain circumstances, the right to ask us to limit or cease processing or erase information we hold about you.
To exercise your rights, you may contact us at
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you or where you have chosen) a password for access to certain parts of our Site (if applicable), you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided use with personal data, their parent or guardian may contact our privacy team at the email address listed at the bottom of this policy.
Changes to our Privacy Policy
Trinity reserves the right to modify this Privacy Policy at any time. We will use our best efforts to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, those users for whom we possess their personal information will be notified by email and/or SMS. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active, and deliverable email address for you and for periodically visiting our Site and this Privacy Policy to check for any changes. 
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Trinity Website Terms of Use

Last updated: September 2023

These website terms of use (“Website Terms of Use”) govern the use of the website (the “Site”).  

The Site is owned and/or controlled by or on behalf of Trinity Air Medical, LLC, an Arizona Limited Liability Company having its registered office at 1437 W Auto Drive, Tempe, Arizona 85284 (“Trinity”, “we”, “us” or “our”).

The purpose of the Site is to provide the Site’s visitors (“User” or “you”) with information regarding the activities of Trinity, including access to a set of elements making up the Site, in particular data, graphics, sound, artwork, computer code, texts, logos, images, videos, icons, databases, and software and/or sounds (“Content”).

By accessing or using the Site, User agrees that he/she has read, understands, accepts and agrees to be bound by and act in accordance with these Website Terms of Use.

These Website Terms of Use cover your use of the Site. For other Trinity services, you may be required to accept additional terms which apply to those services.


  1. Access and availability

The Site is normally accessible at any time, except in cases of force majeure or technical incident. Trinity may also interrupt the access to the Site or to all or part of the Content for maintenance purposes. The User acknowledges and agrees that Trinity should not be held responsible for any consequences that may result from such interruptions.

Trinity also reserves the right to restrict User’s access to all or any component of the Site, or remove or edit Content of the Site, at any time and without advance notice or liability.

Trinity strives to publish information and Content on the Site that is as accurate as possible. Trinity cannot, however, guarantee the accuracy and completeness of all this information which is provided on an indicative basis only. The information, software, products and services on the Site may therefore include inaccuracies or typographical errors, any of which Trinity reserves the right to correct even post-confirmation without liability. The User acknowledges and agrees that Trinity should not be held responsible for any consequences that may result from misused and/or inaccurate or incomplete information.

The User undertakes to take all appropriate measures to protect and ensure the security of his/her data and IT equipment when accessing and using the Site, notably by using a recent device, free of viruses, with an up-to-date browser.


  1. Third-party websites – Hyperlinks

The Site may contain links to third-party websites, tools or services. Trinity does not have the ability to control or modify the content of these third-party resources and, therefore, is not responsible for them, in particular for the content, advertising, products, services or any other information available from these websites


  1. Intellectual property

The Site and the Content are the exclusive property of Trinity or are subject to a license granted to Trinity by the relevant owners. The use of the Site and Content does not grant the User any intellectual property right over these elements, which are and shall remain the exclusive property of Trinity or its licensors.

The User is only granted a free, limited, personal, non-exclusive and non-transferable right to access and visit the Site and the Content, in an exclusively private context and subject to acceptance and compliance with these Website Terms of Use. Such right is granted to the User exclusively in the country from which the User accesses the Site and the Content and only during the period of availability of the Content on the Site and/or availability of the Site, as determined by Trinity at its sole discretion.

User may not reproduce, duplicate, represent, modify, copy, distribute, display, sell, transfer, publish, create derivative works from or otherwise exploit for any purpose the Content, software, products, or services or data found on the Site, except with the prior written consent of Trinity. Any unauthorized use of the Site or Content may constitute an infringement incurring the liability of the offender.


  1. User’s responsibility

The User accesses and uses the Site and the Content at his/her sole responsibility and at his/her own risk.

The User undertakes not to:

  • access, monitor or copy any Content or information on the Sites using any robot, spider, scraper or other automated means or any manual process for any purpose without Trinity’s express written permission;

  • violate the restrictions in any robot exclusion headers on this Site or hinder the proper operation of the Site, in particular not to circumvent technical protection systems, carry out or encourage hacking, introduce viruses, disrupt or limit the functionalities of the Site or of any software or hardware used in connection with the Site;

  • take any action that imposes, or may impose, in the discretion of Trinity, an unreasonable or disproportionately large load on the Trinity’s infrastructure;

  • deep-link to any portion of this Site (including where applicable, without limitation, the purchase path for any travel services) for any purpose without Trinity’s express written permission;

  • use the Site for any speculative, false, or fraudulent purposes; or

  • infringe the rights or damage the reputation of Trinity or any third party.

The User also undertakes not to use these Site for any purpose that is unlawful and/or prohibited by these Website Terms of Use or public order. In that respect, Trinity reserves the right to delete, without prior notice, any content added to the Site which breaches these rules and, if necessary, to claim against the User, in particular in case of messages or comments of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.), or in case of a privacy violation or personal data breach.

  1. Disclaimer of warranty and limited Liability

To the fullest extent permitted by law, Trinity makes no warranty or representation of any kind, express or implied, regarding the Site and/or any Content, data, software, materials, information, products, services and/or operation of the Site, all of which are provided on an “as is” and “as available” basis. User expressly agrees that the use of the Site is at user’s sole risk. To the fullest extent permitted by law, Trinity expressly disclaims any representation or warranty, express or implied, that the Site will be error-free, secure, uninterrupted, or virus-free.


To the maximum extent permitted by applicable mandatory laws, Trinity, its agents and/or employees will not be responsible or liable for any direct, indirect, punitive, incidental, special, or consequential loss, claim, injury and/or damage arising out of, or in any way connected with, the use of this Site, or for any information software, products, and services obtained through the Site, or any failure or delay, or the performance or non-performance by Trinity, whether based on contract, tort, strict liability, or otherwise, even if Trinity has been advised of the possibility of any loss, claim, injury and/or damage.


  1. Changes to these Website Terms of Use

The Site is owned and operated by Trinity, and therefore, at any time and in Trinity’s sole discretion, Trinity may revise these Website Terms of Use, effective upon posting and adequate notification to User as appropriate. Continued use of the Site after adequate notice of such revisions constitutes User’s acceptance of such revised Website Terms of Use.


  1. Personal data

Trinity ensures the protection of Users’ personal data. Trinity invites Users to read its Privacy Policy.

  1. Applicable law and jurisdiction  

If you are a consumer, please note that these Website Terms of Use are governed by the laws of the State of New York subject to any mandatory provisions of your local jurisdiction. Nothing in these Website Terms of Use affects your rights as a consumer to rely on mandatory provisions of your local jurisdiction.

If you are a business, these Website Terms of Use (and any non-contractual disputes or claims) are governed by the laws of the State of New York, and we both agree to the exclusive jurisdiction of the courts of the State of New York or the District Court of the United States having jurisdiction therein.